Domiciliary Care
Flexible support delivered in the home so people can remain safe, settled, and as independent as possible.
Trusted domiciliary care and community support
Care services built around dignity, independence, and everyday confidence.
Concord Care Services provides compassionate, person-centred domiciliary care and community-based support for adults with a wide range of needs. We work alongside individuals, families, local authorities, commissioners, and healthcare professionals to deliver care that is steady, respectful, and responsive.
Our approach combines tailored planning, trained and supervised staff, accessible communication, and close partnership working so that people feel safer, more supported, and more able to live life on their own terms.
Person-centred support plans
DBS-checked, trained, and supervised staff
Accessible communication tailored to individual needs
Respect for dignity, privacy, equality, and autonomy
Operational overview
2460
hours of personal care delivered in the last 28 days, with safe scheduling and no missed visits reported in that period.
About concord care services
Professional standards shaped by human understanding.
Concord Care Services is dedicated to providing care that not only meets regulatory expectations but also meaningfully improves daily life. The organisation's philosophy centres on flexibility, non-discrimination, and respect for each person’s independence, privacy, identity, and right to make informed choices.
By investing in training, supervision, equality-focused practice, communication support, and partnership working, the service aims to create care arrangements that feel both dependable and personal. The result is a model of support that balances warmth with professional discipline.
Services
Support that adapts to the person, the setting, and the way they live.
Personal Care
Sensitive day-to-day assistance delivered with privacy, respect, and close attention to personal preference.
Mental Health Support
Consistent, person-led support that values stability, routine, emotional wellbeing, and recovery-focused practice.
Learning Disability & Autism Support
Strengths-based support that promotes inclusion, communication, confidence, and meaningful daily participation.
Medication & Clinical Coordination
Careful support around medicines and close communication with professionals to maintain continuity and safety.
Accessible Communication Support
Support adapted for hearing, sensory, speech, and non-verbal communication needs, including accessible information.
8
people currently receiving regulated support
23
staff delivering regulated activities
982
care visits delivered in the last 28 days
0
scheduled visits missed in the last 28 days
Why people choose us
A calm, accountable approach to safe and person-centred care.
Concord Care Services combines compassion with operational structure. Needs are assessed carefully, staffing is matched to the person, communication is adapted where required, and quality is supported through supervision, partnership working, and continuous review.
This gives families and professionals confidence that care is not just friendly in tone, but organised, documented, and focused on outcomes that genuinely matter to the people receiving support.
Quality and safeguarding culture
Quality is presented through evidence, training, and everyday practice.
The service describes strong attention to medication safety, infection prevention, staffing quality, equality, human rights, and responsive communication. These are treated as practical disciplines that shape care delivery day by day.
01
Thorough assessment and tailored planning
Before care begins, needs are assessed carefully so support reflects physical, emotional, communication, and social requirements rather than a generic package.
02
Training, supervision, and workforce development
The service highlights regular supervision, competency checks, structured induction, and continued development to help staff deliver safe and responsive care.
03
Inclusive communication and accessible information
Support is adapted using accessible formats, active listening, and staff who can help with approaches such as Makaton and sign language where needed.
04
Partnership working across health and social care
Care is strengthened through collaboration with GPs, nurses, therapists, social workers, hospitals, commissioners, and local authorities.
Partnerships and outcomes
Working alongside families, professionals, and community systems.
Concord Care Services describes active collaboration with GPs, hospital teams, social workers, nurses, occupational therapists, speech and language teams, physiotherapists, commissioners, and local authorities. This joined-up approach helps support continuity, practical problem-solving, and better everyday outcomes.
Whether support involves medication, mobility, communication, appointments, or changes in need, partnership working helps care remain responsive and properly coordinated.
Accessible communication
Support that listens carefully and communicates in ways people can use.
The organisation has described supporting people with hearing aids, non-verbal communication needs, and wider accessibility requirements. Staff use active listening, accessible formats, and communication-aware matching so people are not excluded from decisions about their own care.
This focus on clarity, choice, and inclusion strengthens dignity and helps people participate more fully in daily life and in the planning of their support.
Contact
Let’s talk about the right support arrangement.
Whether you are seeking support for yourself, a relative, or someone you work with professionally, our team welcomes enquiries, referrals, and early conversations about what safe and appropriate care could look like.
Telephone
01214062755 · 07537144648
07537144648
Office hours
Mon–Fri 9:00–17:00